What if the item or work is wrong?
Don't approve it. Tap Report a problem: the hunter fixes it or refunds you within 48 hours, or you're refunded automatically.
If what you received doesn't match your opportunity, don't approve it.
What to do
- Open the opportunity and tap Report a problem. Do this within 72 hours of the proof being submitted, before it auto-approves.
- Pick what happened and add a photo if you can.
What happens next
- The payout stays on hold.
- The hunter has 48 hours to send new proof that fixes it, or refund you.
- If they don't respond, you're refunded automatically, fee included.
- Either of you can ask netWork to decide instead. Our team then reviews the opportunity, the proof and the chat.
Clear opportunity descriptions make problems rare and easy to settle, so be specific when you post.