Trust and safety
Safe money. Safe meetups.
Every opportunity is paid for before work starts, people verify who they are, and in-person jobs come with tools to stay safe. Here's how it works.
How we protect people and payments
Protected payments
The reward is held when the opportunity is posted and released only when the work is approved, or 72 hours after proof with no response.
Identity checks
Every hunter sets up payouts with Stripe before taking an opportunity, and in-person jobs also need a verified government ID (Stripe Identity). Posters verify their ID to post rewards of $250 or more.
Contact details stay hidden
Phone numbers, emails and payment handles are hidden in chat. Keeping the deal in the app keeps it protected.
Approximate locations
Public listings show an area, not an address. The exact spot is shared only with the hunter on the job.
Safety toolkit
On in-person jobs: share a live status link with a friend, call emergency services in one tap, and send an urgent report to our team.
Report and block
Report an opportunity, a person or a message. Blocking stops messages right away, and people review every report.
What's not allowed
Opportunities are screened before they go live. Some go to a person for review, and some can't be posted at all.
No illegal goods or services; no weapons, drugs or hazardous materials; no adult services; no harassment, surveillance or tracking of private people; no academic dishonesty, fake reviews or impersonation; no unlicensed trade work; and no gambling. The full list is in the Community Guidelines and Prohibited opportunities.
If something goes wrong
- In an emergency, call 911 first. Then send an urgent report from the opportunity so our team can follow up.
- The work isn't right? Report a problem before you approve it. The hunter has 48 hours to fix it or refund you. How problems are handled
- Someone made you uncomfortable? Report and block them.
- Anything else: contact support. A person reads every message.